Defining Organizational Culture- An imperative practice for businesses

How to design / define culture?

Any organization who would like to map their culture should begin the journey with “deepest observation” of them (as a person) and in line with Organization decorum overall. Organizational culture represents a set of behaviors, values, and rituals that define how members of an organization do things. It also decides as an organization what you will reward and what will be punished because culture is human centric.

Map current culture – including product, people & customers perspective

While mapping current culture Leader/key team have to consider picture in totality of the business that includes products, people, customers….. Here are few questions that may help:

Form desire one encompassing the internal organizational team

Here are few questions that Leader OR key team of the organization can ask themselves using some brainstorming meetings and map it:

Critical Success factors

Culture is the mirror of how the work is been conducted inside the organization and it should be understood as a critical element if organization wants a high performance workplace. It is not necessary that organization as a whole contains specific culture it can be many subcultures also so at both levels culture needs to be understood. A company’s prevailing values, attitudes, beliefs, artifacts, and behaviors all comprise its culture and help to create a sense of order, continuity, and commitment.


Keyuri Patel,  an engineer who has mastered refining cultures and leadership, is associated with Jagdish Hirani & Associates  as a Project Manager. She is consistently improving the conversion of strategies from design boards to ground team. She has a wide experience consulting organizations in the fields of BFSI, Education, Textile, Outdoor Media, Technology, Garments, Architectural Hardware, Travel and Event Management. Apart from contributing to the consulting projects she is also leading people initiatives at J.Hirani.

Success Mantra: “Don’t say “yes” if you are not convinced”. Understand that ultimately it’s your team (not machines, technology, money or product) who drives your organization.

About J.Hirani: J.Hirani is a Strategic Transformation team which works as a growth partner for different organizations in various industries by providing services like Agile transformation, Scenario mapping, Strategic alignment, Balance scorecard, Digital transformation, Incubating new ventures, Operation excellence and Aligning human capital.

©J.Hirani, Defining Organizational Culture -An imperative practice for business, April 2021. All rights reserved.

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